Audit FAQ

Safety Audits and Certifications Frequently Asked Questions (FAQs)

Do Violence & Harassment policies/procedures need to be separate documents?

There has been some confusion around this, while violence and harassment are very distinct parts of your safety program, they should not be combined into a general statement treating both violence and harassment as the same thing.  They should be identified as individual hazards in your safety management system. However, you may have a single document such as a policy that identifies the differences between violence and harassment and a single procedure for how to deal with each situation. 

When do I submit my Maintenance SECOR audit?

Your Maintenance SECOR audit should be submitted around your anniversary date. This date can be found on your SECOR Certificate by looking at the expiry date. For example, if your expiry date is May 31, 2022, you should be conducting your maintenance audit in May.

How do I check the status of my audit?

Check the status of your audit.   

How do I convert the ECA file into a PDF? 

How to convert the ECA file into a PDF.  

What was my Auditor course Exam Score? 

Certified Health & Safety Auditor Course is scored on a pass/fail basis. The status of your exam score will only be communicated to you if you do not pass the course. A minimum score of 80% on the exam is needed to achieve certification.

I have completed all my Documentation (or Observations) in Alcumus eCompliance for every visited site, why am I still seeing a red “x” for onsite activity?

The tool is designed to calculate average scores. If you said that you were going to visit 3 sites, and you have only entered scoring and notes into the head office, the tool will see this as you only went to 1/3 required sites. To fix this just start a new documentation review and click “Done”, repeat until a blue message appears: “You have completed a Documentation Review for every site visited”.


When should I use the Multi-Role function in my COR Audit?

When Companies do not have designated Supervisors, the Auditor should be assigning those who direct the work of others to the multi-role position in the site summary table. The persons might be the Senior Manager, a Dispatcher, and Lead hand, etc. If you do not designate a person to the Multi-Role function, the Supervisory questions will score 0% in the audit tool. NOTE: Do not make all employees Multi-Roles as there needs to be workers selected in order to answer the worker specific questions.


How long do I have to submit my student audit? 

Student Auditors must submit their Qualification Audit within six months of the last day of their auditing course. All other auditing timeframes apply once the audit has been registered.

Who can I use on a Team audit? 

Generally, any external auditor can be included in a Team audit. They must be included in the Registration process.  A team audit can be composed of internal, student and external auditors, although if the audit to be conducted is a certification or recertification, the lead auditor must be external.

Note: It is very important that all members of the team audit use the same version of auditing software.

Can I perform a student audit for a company I do not currently work for?

Yes, however if you are an internal candidate, it cannot be used as a COR maintenance audit. An approved external auditor/candidate can also conduct such an audit and it could be used for COR maintenance if the company already has a COR with Energy Safety Canada.

Do I have to pay for my Student-Only audit review? 

There are no fees associated with a student-only audit review.

Can a student audit also be used as a Maintenance audit for a company?

Yes, if the student is a full-time employee with the company and the company chooses to do so, they can use the student audit performed as their maintenance audit. When registering the audit, the student would identify it as dual purposes. COR Fees are applied when the student audit is also used to maintain a COR.


I need a Certificate of Recognition to bid on work. How can I get that certificate right away?

You need to perform an audit prior to getting a certificate, once the audit has been submitted for quality assurance review, we will issue a letter of interim that you can use as a temporary measure. Once the Audit has passed the quality assurance review and is approved by the provincial WCB the certificate will be issued. For large employers using an auditor this is something you may wish to discuss with the auditor to determine how long they will need in order to conduct the audit and submit to Energy Safety Canada for review.

When do we need to review the formal hazard assessment?

Review of the formal hazard assessments should occur: On a regular basis, designed to keep the results up to date. The company should have a predetermined frequency outlined in their program; when a new work process is introduced; when changes are made to operations or a work-related process; when site-specific hazard assessments, inspections, and/or investigations identify a previously unrecognized hazard. The industry recommended review times is annual review for changing operations with higher risk, and every three years for low risk administrative companies.

When is my audit due?

The best way to understand when your audit is due is to use the expiry date identified on your Certificate of Recognition. The expiration month on the Certificate is the month you should be submitting your completed audit to us. If you can not make that date, you have until the end of the quarter that your expiry date falls in.

Do you know that a Certificate of Recognition (COR) must be maintained?

The regular COR audit cycle includes a certification audit which requires a maintenance audit in the two subsequent years of the expiry date.
Maintenance audits must be completed by the employer’s anniversary date of their COR certificate or by the end of the quarter that the anniversary date falls in (Q1, Q2, Q3 or Q4). For example, if the COR expiry date is May 31, 2023, a maintenance audit is required in May 2021 and 2022.

What is an out of province COR?

A COR may be issued based on an audit of the employer’s out of province operations, provided the employer has met all applicable Energy Safety Canada requirements, including the expectations of the province in which they are seeking a COR. Employers that do not maintain a continuous presence within their own province and continuously operate mobile equipment or temporary worksites in another province may also qualify for a COR.